Today, we’re speaking to Jivago Matsuoka, CEO and Managing Director of the Advisory Group in Japan. The Advisory Group has been using Recruitment Boost for close to 3 years. Having migrated from another system, we wanted to find out how the team is using the system as part of their growth plans.[/ultimate_heading]
Japanese business culture is quite specific. Realising this is a challenge for foreign talent and companies alike, we focus on bridging the gap by sourcing bilingual candidates that know how to do business in this unique market.
This is also reflected in our team. It’s very international. It gives us an edge in working with our clients, since we understand both ends of the spectrum.
Currently, we’re focusing on permanent hires. In future, we’re aiming to include contract staff as part of our offering with a vast database of highly skilled staff. With the growing gig economy, this will be the future of recruitment. With Recruitment Boost’s Temp Solution coming out this year, we’re excited to explore this avenue.[/ultimate_heading]
Recruitment Boost was recommended to us when we were searching for an alternative. I admit, I was sceptical at first – especially given the price, which is about half of what we were paying.
However, after the initial trial period, we were impressed by their customer focus. Customer questions are answered quickly and things get done! They’re really on top of it. You genuinely feel they want to deliver a great customer experience. It was a nice change![/ultimate_heading]
It’s also incredibly user-friendly and easy to navigate. Thanks to its intuitive layout, more of our staff use it and onboarding new staff is quicker. They can get up to speed quite fast with our processes and all the information available on clients, candidates and jobs. Overall, it helps us be more effective and efficient and to deliver a more professional service.[/ultimate_heading]
In terms of getting the team up to speed, since it’s so intuitive and easy to use, adapting to a new system was not as difficult. Overall, we find our consultants use it a lot for their day-to-day processes and managing all their activities.
Overall, it helps us maintain a consistent and professional level of customer service for our clients and candidates, whilst saving us time and money. It’s a good fit for us.[/ultimate_heading]